How telus billing support can Save You Time, Stress, and Money.

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Was once the leader and The explanation I are already a faithful Telus custiomer For some time. But That is about to change!!

Back again as part of your day, you experienced a alternative of businesses. Now we have megacorps that swallow each alternate selection up and also you're still left with 3 decisions spanning a whole nation, all of which collude with eachother to extort It is really customers.

@chris14 I desired to apparent up some inaccurate info. We're going to maintenance TELUS owned downed lines at no cost. We're going to only take away the line absolutely for development/renovation needs but there's a charge included. We sent you a private information in case you want to move forward with either situation. 

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I am requesting a transparent breakdown of my deal, including all relevant reductions, and a good resolution to the issues I’ve expert. Additionally, I inquire that somebody evaluate the decision recordings to understand the weak therapy I gained from many agents.

I'm crafting to express my deep dissatisfaction With all the customer service I received when trying to make clear the main points of my new deal and reductions. My current practical experience has still left me feeling annoyed, Telus customer service undervalued, and worried about your crew's General top quality of support.

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I had to Speak to CS now with Chat and the Office I want to talk to is only offered by phone. The CS on Chat organized a connect with again at an arranged time slot. When that Division called me afterwards I got every little thing sorted out.

Telus has tousled on my Monthly bill numerous occasions in the pastfew months.  Recently by charging me 3 situations for the provide it back again that was now returned. Then decided to go ahead and modify 3 of my designs by themselves.  First agent I spoke to was good and tried not easy to correct The problem.  He even contacted loyalty that will help.  They never called.  I attempted to get in touch with myself and was hold forever so I hung up.  Experimented with One more agent he explained he would transfer me to loyalty than proceeded for getting upset for the reason that I would not let him to finish the decision when he explained he couldn't transfer me.

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It occurred on Sunday which i had a awful issue. But I had been pleased to discover that this Web site worked on weekends. And Helen granted me assist, time, and endurance to unravel the issue. I'm so thankful I simply cannot tell!

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The TELUS team acknowledges that our operate spans many Territories and Treaty parts and we are grateful for the normal Understanding Keepers and Elders who're with us currently, anyone who has absent right before us and the youth that inspire us.

I used to be at last supplied circumstance selection 21911243 and explained to that a manager would phone me back within just two several hours, which didn't materialize. Rather, I had been informed that I required to hold out 24 hours.